Planning with Personal Outcomes
Posted by: CQL on 12/29/2006
Filed under: California
Lanterman Regional Center
The Situation
Frank D. Lanterman Regional Center is a private, non-profit corporation that operates under contract with the State of California. The Center serves persons who have a developmental disability, are experiencing or at risk for developmental delay/disability, and are at high-risk of parenting an infant with a disability.
One of 21 regional centers throughout the state, Lanterman provides services and supports to over 6,000 children and adults of all ages who live in the geographic areas of Hollywood-Wilshire, Central Los Angeles, Pasadena, Glendale, Burbank, Eagle Rock, La Cañada-Flintridge, and La Crescenta. The Center works in partnership with our clients, families, service providers, local communities, and government to coordinate quality services and supports that address individual strengths and needs to assist each client to meet his or her specific goals.
The Regional Center routinely monitors the quality of services provided to clients receiving residential and other services
What CQL Did
CQL worked in partnership with Lanterman Regional Center to develop the first application of individualized planning based on the Personal Outcome Measures SM. We designed tools for staff to learn about individual priorities and to record and track achievement of personal outcomes. The planning system focused on the integration of priority outcomes into daily routines, activities and processes.
CQL designed a guidebook to lead staff through the Individualized Planning Process and a training curriculum. CQL then conducted training for Lanterman staff and certified internal trainers to carry on the work.
“Our goal for Quality Enhancement is to go significantly beyond a minimum level of quality. That is, we wish to focus on changing services in ways that “enhance” quality beyond those ordinarily required for health, safety and client welfare. Quality enhancement requires service providers to expand their knowledge and increase their skill level.
The foundation for these quality enhancement activities are based on principles espoused by The Council on Quality and Leadership in Supports for People with Disabilities. These standards focus on personal outcomes for people with disabilities, and they are heavily weighted toward consumer choice, autonomy, and the use of natural supports. While a separate set of guidelines will be developed for each service type, all sets of guidelines will share these three unifying principles.”
Lanterman Web Site